Privacy

Last updated 10 September 2026.

You're about to send a stranger a video of the outside of your house. We take that seriously, so here is exactly what happens to it.

What we collect

• Your footage. The clip you upload, and the finished video we make from it.
• Your order details. Name, email address, which monster you picked, and any instructions you sent.
• Payment records. Stripe processes your payment and holds your card details. We never see or store your card number — we only see that an order was paid, and the email attached to it.

We don't ask for your home address, and please don't send it. We don't need to know where you live to put a ghost on your porch.

What we do with it

We use your footage to fulfil your order. That's the whole list. Specifically, we do not:

• Sell it, rent it, or share it with data brokers or advertisers.
• Use it to train machine-learning models, ours or anyone else's.
• Post it on social media or use it as an example on this site — not without asking you first and getting a yes in writing, for that specific video.
• Look at any more of it than we need to in order to make your video.

Where it lives, and for how long

Uploads land in a private cloud storage folder that only we can open. Finished videos sit at an unlisted link that isn't indexed by search engines and isn't guessable.

30 days after we deliver your order, we delete all of it — your original clip, the working files, and the finished video. The delivery link stops working at the same time, which is why we tell you to download your copy. Want it gone sooner? Email us and we'll delete it that day and confirm when it's done.

We keep the basic order record — email, date, amount — for as long as tax rules require. That record doesn't include your footage.

Who else touches it

Three companies are involved in running this, and only these three:

• Stripe — processes payments. They handle your card details under their own privacy policy; we never receive them.
• Dropbox — holds the file you upload, in a private folder.
• Cloudflare — hosts this website and serves your delivery page.

Nobody else gets access. We don't have a marketing agency, an analytics vendor, or an ad network — this site runs no advertising and sets no tracking cookies.

Email

We email you about your order: a receipt, a question if we have one, and your delivery link. If you'd like to hear from us next Halloween we'll ask you first, and every such email has an unsubscribe link. We won't add you to anything you didn't opt into.

Other people in your footage

We ask you not to send clips with identifiable people in them, and we mean it — it's the single most important thing you can do to protect the people who walk past your house. If we spot a face in a clip, we'll ask you for a different one before we start work, and we'll delete the first.

Children

This service is for adults. We don't knowingly take orders from anyone under 18, and we don't knowingly process footage containing children. If you believe a child's footage reached us, email us and we'll delete it immediately.

Your rights

Wherever you live, you can email us and ask us to show you what we hold about you, correct it, or delete it. We'll do it within 30 days and usually the same week — there's not much to look through.

Contact

Privacy questions or a deletion request: email us. A person reads it and answers.